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Impact of Internal Information System Quality on Performance Efficiency in Electrical Engineering Departments: An Analytical SPSS Study

Authors

  • Nisreen Sajid Anbar Education Directorate, Ramadi, Anbar,Iraq Author

DOI:

https://doi.org/10.65204/djes.v3i2.814

Keywords:

Information System Quality Performance Efficiency ElectricalEngineering

Abstract

This study aimed to measure the impact of the quality of internal information systems (in its dimensions: information quality, system quality, and service quality) on performance efficiency (quantitative, qualitative, and organizational) in electrical engineering departments. The study employed a descriptive-analytical approach, and data were collected via a questionnaire distributed to a sample of engineers, technicians, and administrators in electrical engineering departments in Anbar Governorate. The results, analyzed using SPSS software, showed that the level of internal information systems quality and performance efficiency was high, with "information quality" and "organizational efficiency" leading in their respective dimensions. The study also revealed a statistically significant positive correlation and influence between the two variables, with system quality accounting for 61.5% of the variance in performance efficiency. The dimensions were ranked in descending order of influence: service quality, system quality, and then information quality. The study recommended enhancing service quality through technical support and continuous training, improving system stability and information accuracy, considering individual differences (years of experience and job title) in development programs, and conducting periodic evaluations to ensure continuous performance improvement

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Published

2026-06-17

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Vol. 3 No. 2 (2026): Vol.3, Issue No. 2, June 2026

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Articles